Terms and Conditions

1. Introduction and Acceptance

Welcome to the FutureSmart AI RAG Agent Dashboard (the "Service"). By accessing or using our Service at https://agent.futuresmart.ai/, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please do not use the Service.

2. Service Description

FutureSmart AI provides an integrated platform where users can upload documents and data to create customizable chatbot solutions for various business needs such as bookings, information extraction, and customer support. Our platform employs cloud-based computation (utilizing AWS EC2, Google VMs, and associated services) along with advanced technologies including LangChain, Langsmith, and vector databases (Quadrant DB). Users can select among different language and embedding models provided by leading vendors (e.g., OpenAI, Anthropic Claude, Google, etc.).

3. User Obligations

• Accurate Information: Users must provide true, accurate, and complete information when registering or uploading data.
• Prohibited Content: You agree not to upload or submit material that is unlawful, infringing, or otherwise harmful.
• Appropriate Use: Use the Service only for lawful purposes and in accordance with these Terms. Misuse of the Service, including attempts to compromise its security or integrity, is strictly prohibited.
• Customization Responsibility: While the platform offers flexibility in model selection and configuration, users are responsible for ensuring that their customizations comply with all applicable regulations and ethical guidelines.

4. Intellectual Property

• Ownership: The underlying software, design, and content of the Service—including any custom integrations and modifications—are the exclusive property of FutureSmart AI or its licensors.
• License: FutureSmart AI grants you a limited, non-exclusive, and non-transferable license to access and use the Service solely for its intended business purposes.
• Restrictions: You may not copy, modify, distribute, or create derivative works of any part of the Service unless expressly authorized by FutureSmart AI.

5. Data Usage and Privacy

• Data Collection: The Service collects data provided by users, including document uploads and interaction logs, which are stored (e.g., sessions and history in PostgreSQL) and used to improve service performance.
• Confidentiality: FutureSmart AI commits to safeguarding your data according to our Privacy Policy. You remain responsible for the content you upload.
• Usage Rights: By using the Service, you grant FutureSmart AI the right to process your data for operational, maintenance, and improvement purposes, including analytics and support.

6. Payment, Subscriptions, and Fees

• Service Fees: Some features of the Service may be provided on a fee-based or subscription basis. If you select a paid tier, you agree to the payment terms specified at the point of purchase.
• Free Services: Where free services are provided, they may be subject to limitations in use and availability.

7. Disclaimers and Limitation of Liability

• "As Is" Basis: The Service is provided "as is" without any express or implied warranties. FutureSmart AI does not guarantee uninterrupted or error-free performance.
• Liability Cap: In no event shall FutureSmart AI be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.
• Third-Party Services: Our platform may integrate third-party tools and models. FutureSmart AI is not responsible for the practices or content of these external services.

8. Modifications and Termination

• Changes: FutureSmart AI reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website, and your continued use of the Service constitutes acceptance of such changes.
• Termination: We may suspend or terminate your access to the Service immediately and without notice for conduct that violates these Terms or is otherwise harmful to our systems or other users.

9. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where FutureSmart AI is registered.
• Disputes: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration or in the appropriate court of law, as determined by FutureSmart AI.