Privacy Policy

1. Introduction

FutureSmart AI ("we", "us", or "our") values your privacy. This Privacy Policy explains how our RAG Agent Dashboard https://agent.futuresmart.ai/ (the "Service") collects, uses, stores, and discloses information when you access and use our platform. By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Personal Information: When you register or interact with our Service, we may collect information that can be used to identify you, such as your name, email address, etc.
• Uploaded Content: Any documents or data you upload to the platform become part of your account and are processed for generating custom chatbot solutions.
• Usage and Log Data: We automatically collect information regarding your interactions with the Service, including session history, IP addresses, browser type, device details, and analytics data.
• Cookies and Tracking Technologies: We may use cookies or similar tracking tools to monitor activity and improve your experience.

3. How We Use Your Information

• Service Delivery: Your data is used to provide, maintain, and improve the Service, including generating custom chatbots and integrations.
• Personalization and Customization: We allow you to select various AI models and configure settings, ensuring the Service responds accurately based on your personalized data.
• Operational Purposes: Collected data helps us manage sessions (stored in PostgreSQL), optimize performance, and secure our systems hosted on cloud platforms such as AWS EC2 and Google VMs.
• Analytical Insights: Usage data is analyzed to improve system functionality, enhance security, and develop new features.

4. Data Sharing and Third-Party Integrations

• Third-Party Providers: We may share your information with trusted third parties that assist in operating our Service (such as cloud infrastructure providers and analytics partners). These parties are obliged to protect your data according to this Privacy Policy.
• Legal Obligations: We may disclose your information when required by law or to protect our legal rights.
• No Unapproved Sharing: Your personal data is not sold or rented to third parties for marketing or other purposes without your explicit consent.

5. Data Security

We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. Despite these measures, no security system is impenetrable. In case of any data breach, we will notify affected users in accordance with applicable laws.

6. Your Rights and Choices

• Access and Update: You may access, modify, or correct your personal information by logging into your account or contacting us.
• Data Deletion: You have the right to request deletion of your personal data, subject to applicable legal requirements.
• Opt-Out: You may opt out of receiving communications from us by following the unsubscribe instructions provided in emails or by contacting support.

7. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. When changes are made, we will update the "Last Updated" date and notify users via our website or directly through email. Continued use of our Service after any changes constitutes your acceptance of the revised policy.